A SIM card
Any Android phone becomes a line. Pair it with a QR code and it dials and answers from its own SIM. No rooting, no VoIP gateway. A rack of phones is a call centre.
Cellara places and answers calls from ordinary SIM cards, WhatsApp numbers and SIP trunks. The agent hears the caller and talks back on the same call, in English, Hindi and other Indian languages.
The person on the phone The agent
A campaign hands the next number to a free handset. It dials from its own SIM, so Priya sees an ordinary mobile number, not a call centre.
Dialling +91 98xxx xx210 from SIM 2
Answered
Before the agent says a word, a recorded notice tells her she is talking to an AI. It plays on every call, by itself.
DisclosureThis call is made by an AI assistant and may be recorded.
The agent hears her side of the call and answers on the same line, moving between Hindi and English the way she does. Measured turn latency: 114 ms to 1.03 s.
AgentNamaste Priya ji! Sharma Dental se, Thursday 4 baje ki cleaning confirm karni thi. Time theek hai?
PriyaThursday theek hai, par 4 baje mushkil hai. Thoda late ho sakta hai?
When she talks, the agent stops, mid-word if it has to, and listens. Nobody has to wait for a robot to finish its sentence.
AgentJi, 5 baje ya 6:30 available hai, aur Saturday ko bhi cl…
Priya5 baje done.
Tools let the agent do the job: book the slot, look up an order, send a WhatsApp message, or hand the call to someone on your team.
Google Calendar: booked Thu, 5:00 pm
AgentHo gaya! Thursday 5 baje. Milte hain!
You get the recording, the transcript, a summary, the details you asked it to collect, and what the call cost.
Any Android phone becomes a line. Pair it with a QR code and it dials and answers from its own SIM. No rooting, no VoIP gateway. A rack of phones is a call centre.
Link a WhatsApp account, or connect your WhatsApp Business number, and the same agents place and answer WhatsApp voice calls.
Connect Twilio, Vobiz or your own SIP trunk, or rent Indian numbers and channels from us and skip the carrier paperwork.
Run one realtime model end to end, from OpenAI, Google Gemini or ElevenLabs, or build a chain and pick a vendor for each stage. Swap one without touching the others.
For the team that sets up the agents, watches the calls and answers for the results.
The AI notice plays into the call before the agent speaks. It is on by default.
Turn it off and nothing is recorded at all, not just left un-uploaded.
Campaign numbers are checked against the TRAI DND register and your own do-not-call list.
Phones in the field never hold an AI vendor key. Each call gets a short-lived credential.
Top up a wallet and pay only while a call is connected. Every call shows what it cost, stage by stage. Prefer your own vendor accounts? Bring your keys and the vendor bills you directly.