Your Business Is Our Business
If you’re looking to increase your customer data base, maintain quality and valuable customer service, you need not look any further. OUR unique strategy implementation for every campaign with regular insight and trend analysis can afford your business continuous improvement.
Call Centre Services
Our approach to implementation, campaign set-up and campaign running offers you access to offshore contact centre and industry professionals who will work with you to ensure the success of your campaign and offer insight, trend analysis and continuous improvement.
Our results are stellar conversion rates, accelerating sales targets and valuable customer service.
Based on our track record for integrity and results, our customers return campaign after campaign as our reputation as an industry leader in outbound call centre services in South Africa continues to grow.
Our aim is to be a genuine extension of your brand, vision and values.
Why you should partner with us
We believe in a fresh, vibrant approach to sales and service.
The key to our record of successful campaigns is in the detail of the planning and ensuring we adopt a true partnership approach.
We can offer you outsourced call cenre solutions which includes:
- Project manager to support implementation
- Dedicated management structure for your campaign
- Targeted recruitment process to align agents to your company
- Access to a training function that delivers impactful learning from onboarding through to regular training needs analysis
- A reporting suite that delivers what you need when you need it
- Call recording
- Insight and trend analysis
- Recommendations for continuous improvement
- Access to industry professionals with international experience across a range of territories and industry verticals
- Prospect database sourcing
- Corporate telephone preference service
- Database profiling
Specialist in Telecommunications, Education, Energy, Utilities, Insurance and Finance sectors
What makes US so special?
Passion is what drives us to do things better! We have created and moulded a reputation of being leaders in market value and reflect our unique strengths towards our associates, customers and community.
Our outsourced service destination, South Africa, boasts having the most advanced broad based industrial economy on the continent, one of the highest rates of public investment in education in the world and rapid employment growth… all affording you excellent value for your investment.
Get in contact to find out what we can do for your business
United Kingdom: +44 (0) 161 914 8564
Australia: +61 (0) 3 9448 2343
South Africa: +27 (0) 31 835 7000
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